Welcome to the Cookie Policy of Royal Jordanian Airlines which covers the websites of Alia – The Royal Jordanian Airlines Plc (Royal Jordanian), Royal Wings Co., Ltd., and Royal Jordanian for Travel and Tourism (Royal Tours).

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. Our websites use cookies to help us to provide you with an efficient service when you browse our websites.   

1. Consent to receive cookies

Our websites/applications make use of cookies to measure site activity and to customize information to your personal tastes. A cookie is an element of data that a website/application can send to your browser which may then store the cookie on your hard drive, either temporarily or long term. This means that, when you visit our websites/applications in future, we can tailor information to suit your individual preferences which can save you time and provide you with a more personalized visit.  For example:

• Our cookies will remember your chosen language and country so that when you go to our websites/applications the pages are in that language and the departure airports are in that country.

•  If you are halfway through a booking, our cookies will allow you to browse other areas of our websites/applications and then return back to your booking.

We use the following cookies:

•Essential/ Strictly necessary cookies. These are cookies that are required for our websites to operate. They include, for example, cookies that enable you to log into secure areas of our websites, use a shopping cart or make use of e-billing services.

•Analytical/performance cookies. These allow us to recognize and count the number of visitors and to see how visitors use our websites/applications when they are visiting it. This helps us to improve the way our websites/applications work, for example, by ensuring that users are finding what they are looking for easily.

•Functionality cookies. These are used to recognize you when you return to our websites/applications. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your country of residence, your language, the last trip you booked or the reservations associated with your Royal Plus account).Disabling these cookies will prevent certain pages of the our websites/applications from displaying correctly (for example, your Royal Plus account), limit the level of online help Royal Jordanian can offer and block us from storing preferences needed to display or disable certain features.

•Marketing cookies. These cookies record your visit to our websites/applications, the pages you have visited and the links you have followed. We will use this information to make our websites/applications and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

 2. Third-party cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, which we do not manage or maintain. These cookies are likely to be analytical/performance cookies or targeting cookies. 

 3. How to opt out

You can block or change cookies by changing the settings on your browser. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Below is a list of links to the ‘Help’ section of some popular web browsers with explanations on how to change or block cookies:

• Internet Explorer™ : http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies,
• Safari™ : http://support.apple.com/kb/PH5042,
• Chrome™:https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
• Firefox™: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

For further information about cookies and targeted marketing, you can view the following websites: www.allaboutcookies.org and www.youronlinechoices.eu.