Award Miles Expiry
Your Award Miles will not expire as long as your account is active for 18 months in a row.
Keeping your account active, and accordingly your balance, is very simple; as it can be achieved through various means:
- Earning miles through flight activities with RJ or any of our oneworld partners.
- Earning miles through every day activities with any of our numerous non-airline partners.*
- Redeeming miles for an award ticket, upgrade, excess baggage, lounge access, etc.
- Buying miles.
- Gifting miles.
- Miles transfer.
- Donating Miles to KHCF. Any donation less than 1000 miles in one transaction, will not be considered for the purpose of keeping a Member’s Account active and RJ will reverse those transactions.
However, if no activities are credited to your account for a period of 18 months, then your account will turn inactive and your total award miles balance will expire.
To check your account status and balance validity,log into your membership account.
You can reactivate your account by performing any activity and crediting award miles to your account through airline or non-airline accrual activities.
Once you have reactivated your account, you have the option to reinstate miles that have expired in the past 6 months into your account.
You can reinstate up to 50,000 miles in one transaction at a cost of US$ 0.020 per mile online and US$ 0.025 per mile offline.
Reinstatement of miles is only allowed once and in one single transaction.
*Award Miles earned through any of our retail partners will be credited to the member’s account within 2 to 3 weeks from the date of purchase; depending on the refund/exchange policy of each retailer.