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Dear Passengers,


Due to the current situation in Beirut, Royal Jordanian Airlines has put in place several measures to assist those affected by flight cancellations to and from Rafic Hariri International Airport (BEY).

Passengers are permitted to take the following actions for any ticket impacted by RJ flight cancellation that includes Beirut (BEY) sector:

 

  • Passengers are entitled for free of charge changes without any fare difference, change reservation fees, or no-show fees on the same route. Rebooking is valid on/before 15 MAR 2025. (blackout period applies).

 

  • Passengers are entitled for free reroute if the new destination is within the same IATA zone. (blackout period applies).

 

  • Passengers can request to remove Beirut (BEY) sector from their tickets without collecting fees or additional governmental taxes, with no compensation to be offered for Beirut (BEY) unused sector.

 

  • Passengers can be re-protected via other Carriers on same cabin. (blackout period applies).

 

  • Passengers can request a non-refundable travel voucher valid for one year.

 

  • Passengers are entitled for Involuntary rebooking Beirut (BEY) sector to ADJ, sector to be changed not less than 24Hrs prior bus departure. 

 


  • Full refund is approved for any ticket issued on/after 01 OCT and affected by Beirut (BEY) cancelation.

 

* Passengers who wish to voluntarily change their tickets that include Beirut (BEY) sector and traveling on/before 28 FEB 2025.

  • Penalty will be waived, any fare difference or additional taxes to be collected.
  • Passengers can request to remove Beirut (BEY) sector from their tickets without collecting fees or additional governmental taxes, with no compensation to be offered for Beirut (BEY) unused sector.
  • Passengers are entitled for Involuntary rebooking Beirut (BEY) sector to ADJ, sector to be changed not less than 24Hrs prior bus departure.

 

**Blackout Period (15th Dec 24 - 15th Jan25): Date change waiver is applied only, difference in fare and taxes to be collected.

   

We are committed to providing support during this time and thank you for your understanding. Please contact IBESUPPORT@RJ.COM for further assistance.