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Due to Airport closure related to COVID-19 outbreak, and because your health comes first. We are offering extra flexibility for passengers on all suspended flights to/from Amman.


Following options are provided to passengers affected by the flight suspensions when Sales Validity between 1 January 2019– 1 September 2020 and Travel Validity between 17 March 2020- 1 September 2020


Reservation Date Change:

  • Reservation date change penalties will be waived if the flights are cancelled due to airport closure.
  • Discount on the difference in fare will be applied.
  • Passengers can request to re-validate their tickets on any date before 31 December 2020, but the processes of the re-validation should be done on/before 1 September 2020


Voucher (EMD):

Offering you more flexibility to fly with us again, we have now more options for passengers choose from:

  • Travel voucher (Good for travel) valid for two years from day of issuance.
  • Refundable Voucher valid for one year from day of issuance.
  • Voucher/EMD value can be used by the passenger’s family members (consent to be submitted when requesting this option).
  • Refund can be processed according to your country law, if not available RJ’s ticket terms and conditions apply.


To request your voucher or for more information, please call +962 6 5100000


You can check entry criteria and eligibility from the respective country government guidance to ensure you are able to travel on IATA Information page