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Royal Jordanian Customer Care
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| At Royal Jordanian, we strive to serve our customers each day in the air and on the ground. If you have any questions, please contact customer service:
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 Royal Jordanians' liability to pay compensation is limited and is calculated on the weight of the baggage lost. The extent of the liability is equivalent to USD 20 per kilo.
If your luggage has been lost, rest assured that we will do our utmost in locating it and assisting you through any inconveniences caused by the sitatuation.
You may use our luggage tracking application to review your file and check on the status of your lost luggage by clicking here.
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